Shipping and Delivery

 

Thank you for choosing Royal Bosses for your pre-order luxury watches. We understand that pre-ordering is an exciting way to secure exclusive timepieces before they become available to the general public. Please take a moment to review our shipping and delivery information to ensure a smooth and transparent pre-order process.

1. Pre-Order Process:

• When you place a pre-order for a Royal Bosses watch, you are reserving your timepiece before it is officially released. Pre-order availability may vary by collection and model.

2. Estimated Shipping Dates:

• Each pre-order watch will have an estimated shipping date listed on the product page. This date represents when we expect the watch to be ready for shipment. Please note that pre-order release dates are subject to change, and any updates will be communicated to you via email.

3. Payment Authorization:

• Upon placing a pre-order, your payment method will be authorized for the purchase amount. 

4. Order Confirmation:

• After successfully placing a pre-order, you will receive an order confirmation email that includes details about your reservation, estimated shipping date, and payment authorization.

5. Shipping Options:

• We offer various shipping options, including standard and expedited shipping, depending on your preferences. The estimated delivery time will depend on the shipping method you select.

6. Shipment Notification:

• When your pre-order watch is ready for shipment, you will receive a shipment notification email containing a tracking number. This will allow you to track the status of your delivery.

7. Multiple Items in One Order:

• If your order includes both pre-order and in-stock items, we will typically wait until all items are available for shipment before processing your order. If you prefer to receive in-stock items sooner, please contact our customer support team Support@RoyalBosses.com, and they will assist you accordingly.

8. Changes and Cancellations:

• You may request changes or cancellations to your pre-order before the estimated shipping date. Please contact our customer support team with your request. After the pre-order is shipped, our standard return and exchange policies apply.

9. Delays and Updates:

• While we make every effort to meet estimated shipping dates, unforeseen circumstances can sometimes lead to delays. We will keep you informed of any changes to your pre-order's release or shipping date via email updates.

10. Contact Us:

• If you have any questions or need assistance regarding your pre-order, please do not hesitate to contact our customer support team. We are here to assist you throughout the pre-order process.

Thank you for your trust in Royal Bosses. We appreciate your patience and support as we work to deliver your pre-order luxury watch, crafted with precision and elegance. Your satisfaction is our top priority, and we look forward to bringing your exclusive timepiece to your wrist.